Pagerduty Schema

        graph LR
    PagerDutyEscalationPolicy -- HAS_RULE --> PagerDutyEscalationPolicyRule
    PagerDutyEscalationPolicyRule -- ASSOCIATED_WITH --> PagerDutySchedule
    PagerDutyIntegration -- HAS_VENDOR --> PagerDutyVendor
    PagerDutySchedule -- HAS_LAYER --> PagerDutyScheduleLayer
    PagerDutyService -- ASSOCIATED_WITH --> PagerDutyEscalationPolicy
    PagerDutyService -- HAS_INTEGRATION --> PagerDutyIntegration
    PagerDutyTeam -- ASSOCIATED_WITH --> PagerDutyEscalationPolicy
    PagerDutyTeam -- ASSOCIATED_WITH --> PagerDutyService
    PagerDutyUser -- ASSOCIATED_WITH --> PagerDutyEscalationPolicyRule
    PagerDutyUser -- MEMBER_OF --> PagerDutySchedule
    PagerDutyUser -- MEMBER_OF --> PagerDutyScheduleLayer
    PagerDutyUser -- MEMBER_OF --> PagerDutyTeam
    

PagerDutyEscalationPolicy

A PagerDuty escalation policy for routing incidents.

Properties

Field	Index	Description
id	Yes	Escalation policy ID.
firstseen		Timestamp when a sync job first created this node.
lastupdated	Yes	Timestamp of the last sync that observed this node.
html_url		PagerDuty web URL for the escalation policy.
name	Yes	Escalation policy name.
num_loops		Number of times the escalation policy repeats.
on_call_handoff_notifications		Policy for sending on-call handoff notifications.
summary		Short summary of the escalation policy.
type		PagerDuty object type for the escalation policy.

Relationships

• (:PagerDutyEscalationPolicy)-[:HAS_RULE]->(:PagerDutyEscalationPolicyRule): An escalation policy that contains this rule.

  • Properties:

    Field	Description
    order	Value sourced from _escalation_policy_order.

• (:PagerDutyService)-[:ASSOCIATED_WITH]->(:PagerDutyEscalationPolicy): A service associated with an escalation policy.

• (:PagerDutyTeam)-[:ASSOCIATED_WITH]->(:PagerDutyEscalationPolicy): A team associated with an escalation policy.

PagerDutyEscalationPolicyRule

A rule within a PagerDuty escalation policy.

Properties

Field	Index	Description
id	Yes	Escalation policy rule ID.
firstseen		Timestamp when a sync job first created this node.
lastupdated	Yes	Timestamp of the last sync that observed this node.
escalation_delay_in_minutes	Yes	Minutes before an unacknowledged incident is escalated.

Relationships

• (:PagerDutyEscalationPolicy)-[:HAS_RULE]->(:PagerDutyEscalationPolicyRule): An escalation policy that contains this rule.

  • Properties:

    Field	Description
    order	Value sourced from _escalation_policy_order.

• (:PagerDutyEscalationPolicyRule)-[:ASSOCIATED_WITH]->(:PagerDutySchedule): A schedule associated with an escalation policy rule.

• (:PagerDutyUser)-[:ASSOCIATED_WITH]->(:PagerDutyEscalationPolicyRule): A user associated with an escalation policy rule.

PagerDutyIntegration

A PagerDuty integration configured on a service.

Properties

Field	Index	Description
id	Yes	Integration ID.
firstseen		Timestamp when a sync job first created this node.
lastupdated	Yes	Timestamp of the last sync that observed this node.
created_at		Timestamp when the integration was created.
html_url		PagerDuty web URL for the integration.
name	Yes	Integration name.
summary		Short summary of the integration.
type		PagerDuty object type for the integration.

Relationships

• (:PagerDutyIntegration)-[:HAS_VENDOR]->(:PagerDutyVendor): The vendor provided by an integration.

• (:PagerDutyService)-[:HAS_INTEGRATION]->(:PagerDutyIntegration): The service that contains an integration.

PagerDutySchedule

A PagerDuty on-call schedule.

Properties

Field	Index	Description
id	Yes	Schedule ID.
firstseen		Timestamp when a sync job first created this node.
lastupdated	Yes	Timestamp of the last sync that observed this node.
description		Schedule description.
html_url		PagerDuty web URL for the schedule.
name	Yes	Schedule name.
summary		Short summary of the schedule.
time_zone		Time zone used by the schedule.
type		PagerDuty object type for the schedule.

Relationships

• (:PagerDutyEscalationPolicyRule)-[:ASSOCIATED_WITH]->(:PagerDutySchedule): A schedule associated with an escalation policy rule.

• (:PagerDutySchedule)-[:HAS_LAYER]->(:PagerDutyScheduleLayer): The schedule that contains this layer.

• (:PagerDutyUser)-[:MEMBER_OF]->(:PagerDutySchedule): A user who is a member of a schedule.

PagerDutyScheduleLayer

A rotation layer within a PagerDuty schedule.

Properties

Field	Index	Description
id	Yes	Schedule layer ID.
firstseen		Timestamp when a sync job first created this node.
lastupdated	Yes	Timestamp of the last sync that observed this node.
end		Timestamp when the schedule layer ends, if set.
name		Schedule layer name.
rotation_turn_length_seconds		Duration of each on-call shift in seconds.
rotation_virtual_start		Effective start timestamp for the layer rotation.
schedule_id		ID of the schedule containing this layer.
start		Timestamp when the schedule layer starts.

Relationships

• (:PagerDutySchedule)-[:HAS_LAYER]->(:PagerDutyScheduleLayer): The schedule that contains this layer.

• (:PagerDutyUser)-[:MEMBER_OF]->(:PagerDutyScheduleLayer): A user who is a member of a schedule layer.

PagerDutyService

A PagerDuty service that receives and manages incidents.

Properties

Field	Index	Description
id	Yes	Service ID.
firstseen		Timestamp when a sync job first created this node.
lastupdated	Yes	Timestamp of the last sync that observed this node.
acknowledgement_timeout		Seconds before an acknowledged incident becomes triggered.
alert_creation		Whether the service creates alerts.
alert_grouping_parameters_type		Alert grouping strategy used by the service.
auto_resolve_timeout		Seconds before an open incident resolves automatically.
created_at		Timestamp when the service was created.
description		Service description.
html_url		PagerDuty web URL for the service.
incident_urgency_rule_during_support_hours_type		Urgency rule type used during support hours.
incident_urgency_rule_during_support_hours_urgency		Incident urgency used during support hours.
incident_urgency_rule_outside_support_hours_type		Urgency rule type used outside support hours.
incident_urgency_rule_outside_support_hours_urgency		Incident urgency used outside support hours.
incident_urgency_rule_type		Type of incident urgency rule.
name	Yes	Service name.
status		Current service status.
summary		Short summary of the service.
support_hours_days_of_week		Days of the week included in support hours.
support_hours_end_time		Daily end time for support hours.
support_hours_start_time		Daily start time for support hours.
support_hours_time_zone		Time zone used for support hours.
support_hours_type		Type of configured support hours.
type		PagerDuty object type for the service.

Relationships

• (:PagerDutyService)-[:ASSOCIATED_WITH]->(:PagerDutyEscalationPolicy): A service associated with an escalation policy.

• (:PagerDutyService)-[:HAS_INTEGRATION]->(:PagerDutyIntegration): The service that contains an integration.

• (:PagerDutyTeam)-[:ASSOCIATED_WITH]->(:PagerDutyService): A team associated with a service.

PagerDutyTeam

A PagerDuty team with the canonical UserGroup label.

Ontology Mapping: This node uses the ontology label UserGroup.

Properties

Ontology-generated fields are shown in italics.

Field	Index	Description
id	Yes	Team ID.
firstseen		Timestamp when a sync job first created this node.
lastupdated	Yes	Timestamp of the last sync that observed this node.
default_role		Default role assigned to team members.
description		Team description.
html_url		PagerDuty web URL for the team.
name	Yes	Team name.
summary		Short summary of the team.
type		PagerDuty object type for the team.
_ont_description		Normalized field sourced from description.
_ont_name	Yes	Normalized field sourced from name.
_ont_source		Module that populated this node’s ontology fields.

Relationships

• (:PagerDutyTeam)-[:ASSOCIATED_WITH]->(:PagerDutyEscalationPolicy): A team associated with an escalation policy.

• (:PagerDutyTeam)-[:ASSOCIATED_WITH]->(:PagerDutyService): A team associated with a service.

• (:PagerDutyUser)-[:MEMBER_OF]->(:PagerDutyTeam): A user’s membership in a team, including the user’s team role.

  • Properties:

    Field	Description
    role	Value sourced from role.

PagerDutyUser

A PagerDuty user account with the canonical UserAccount label.

Ontology Mapping: This node uses the ontology label UserAccount.

Properties

Ontology-generated fields are shown in italics.

Field	Index	Description
id	Yes	User ID.
firstseen		Timestamp when a sync job first created this node.
lastupdated	Yes	Timestamp of the last sync that observed this node.
avatar_url		URL of the user’s avatar.
color		Color used for the user in schedules.
description		User biography.
email	Yes	User email address.
html_url		PagerDuty web URL for the user.
invitation_sent		Whether the user has a pending invitation.
job_title		User job title.
name	Yes	User name.
role		User account role.
summary		Short summary of the user.
time_zone		Preferred time zone for the user.
type		PagerDuty object type for the user.
_ont_email	Yes	Normalized field sourced from email.
_ont_fullname	Yes	Normalized field sourced from name.
_ont_source		Module that populated this node’s ontology fields.

Relationships

• (:PagerDutyUser)-[:ASSOCIATED_WITH]->(:PagerDutyEscalationPolicyRule): A user associated with an escalation policy rule.

• (:PagerDutyUser)-[:MEMBER_OF]->(:PagerDutySchedule): A user who is a member of a schedule.

• (:PagerDutyUser)-[:MEMBER_OF]->(:PagerDutyScheduleLayer): A user who is a member of a schedule layer.

• (:PagerDutyUser)-[:MEMBER_OF]->(:PagerDutyTeam): A user’s membership in a team, including the user’s team role.

  • Properties:

    Field	Description
    role	Value sourced from role.

• (:User)-[:HAS_ACCOUNT]->(:UserAccount)

PagerDutyVendor

A vendor that provides PagerDuty integrations.

Properties

Field	Index	Description
id	Yes	Vendor ID.
firstseen		Timestamp when a sync job first created this node.
lastupdated	Yes	Timestamp of the last sync that observed this node.
description		Vendor description.
integration_guide_url		URL of the vendor’s integration guide.
logo_url		URL of the vendor’s logo.
name	Yes	Vendor name.
summary		Short summary of the vendor.
thumbnail_url		URL of the vendor’s thumbnail image.
type		PagerDuty object type for the vendor.
website_url		URL of the vendor’s website.

Relationships

• (:PagerDutyIntegration)-[:HAS_VENDOR]->(:PagerDutyVendor): The vendor provided by an integration.